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Order Delivery – Resend

£5.99

If your item was not collected from the Royal Mail sorting office and was returned to us you need to select this option to have your goods resent

Please note if you wish you to have your shipping address changed you can do so by adding this at the check out under shipping address.

However, if you change the shipping address from the previous order you must inform us in writing to us at customerservices@frankandjellys.com after completing this purchase otherwise we will be unable to match it to your original order which could cause further delays and disruption.

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SKU: POSTAGE-RESEND-ORDER Category:

All orders placed before 12:00 Monday – Friday (exc Bank Holidays) will aim to be dispatched the same day.

During busy periods such as sale periods the dispatch time may be slightly delayed.

For UK Mainland Orders 0-2kg we use Royal Mail as our delivery partner.

Delivery Options Available

RM 48 Hour – £5.99
RM24 Hour – £8.99

Orders over £75 will receive RM 48 hour free-shipping. Due to Covid -19 we are not currently offering a non-tracked service.

All international orders are priced on weight and will be quoted at the checkout.

Royal Mail delivery time scales are guidelines and reasonable endeavors. During peak periods these may experience delays however Royal Mail will not refund shipping costs due to delayed deliveries.

Please note that Nikki’s Nesties products are handmade to order and can take up to 14 days to arrive from point of order and will be sent separately from all other items as part of the same order.

Orders which including items labeled on its description as “temporarily out of stock” or on backorder will be dispatched once all items are back in stock. 


Any questions on out of stock items please email customerservices@frankandjellys.com