Pro Dog Flexx Money Back Guarantee

We offer a 30 day money back guarantee. So with ProDog nutritional supplements you have absolutely nothing to lose.

Using ProDog nutritional supplements, the results will speak for themselves within a very short space of time. We are so confident about this if you’re not satisfied we’ll give you a full refund (excluding postage) on your purchase with absolutely no quibble.

Customers may return any dry product and/or supplements in the event that they are dissatisfied with them.

Product returns must include product and original packaging whether it has been opened or not.

All returns must email customerservice@frankandjellys.com with the subject “Money Back ProDog” and the product sent by next day courier to the below address:

Alongside your item(s) you will need to include a slip detailing your name, contact email and telephone, order number, postcode and reason for return.

We recommend printing this information as miss spelling or illegible handwriting could result in delays in the returns or refund process beginning.

Frank and Jellys Returns
JEM House
Little Mead Industrial Estate,
Alfold Road,
Cranleigh
GU6 8ND

Shipping costs from the original order or the return will not be refunded.