fbpx Skip to content

FAQs

FAQ's

I want to pay using Paypal, do you accept Paypal for payments?

I have noticed that Frank and Jellys is based in the UK, do you ship overseas?

I am based in American can I pay is US dollars?

I have placed my order online, when will it arrive?

I have placed my order but I have changed by mind and I would like to change it, how do I do that?

I have changed my mind and I would like to cancel my order, how can I do that?

I would like to return my unwanted purchase how do I arrange a return?

I have ordered a bespoke/ personalised item how long will it take for my order to arrive?

I have provided you with my email address and contact details what happens to my information?